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Approximately 15% of the world’s population have a disability

ElsaElsa Posts: 34,907 Sweet Legend

That means that more than one billion people could face daily challenges when using digital devices!

According to the World Health Organization (WHO), approximately 15% of the world’s population lives with some form of disability, of whom 2–4% experience significant difficulties completing their daily activities independently. In 2017, the population of the world has reached 7.5 billion people. This means that a significant number of people are unable to access technology because it wasn’t designed with everyone in mind. The Pew Internet revealed the extent to which people with disabilities are still on the sidelines of the digital revolution in 2010. 54% of households with a disability use the Internet, compared to 81% of households with no disability in the United States.

People with physical disabilities or diseases that affect hand dexterity like quadriplegia resulting from spinal cord injury, multiple sclerosis, muscular dystrophy, cerebral palsy or stroke are unable to interact with touch screens, mouses, or keyboards without the presence of assistive technology to bridge the gap. However, in addition to those with physical disabilities, the lack of access to personal devices and the Internet is also prevalent among those with cognitive, hearing and visual impairments. (Info here)

Below are some examples:

• Flashy particles: Players with epilepsy may struggle with flashy visual effects causing seizures or hurting their eyes.

• Scrolling through the Saga Map: Players with arthritis or other physical impairments may find scrolling through episodes physically exhausting.

• Colour blindness: Players with this genetic condition may have problems differentiating the different types of bombs, candy and other colour-based objects in the game. 

...and we’re sure there must be many other things too!

Please refrain from commenting here if you do not have any visual disabilities but you cannot see the candies underneath the blockers (e.g. crystal blocker in CC Saga) because that is not a disability issue. That is something that might need tweaking from the studio so comments like this belong in the General Discussions area of your game. 

We would like to hear from our players who have difficulty playing the game(s) because of their disabilities. Please comment here or send me message if you don’t want to share it here in the community. I struggle with a visual disability so this project is very important to me. Thank you.




  • sameekshasameeksha Posts: 4,422 Level 5

    Yes I agree with you @Elsa

    Many people suffer with physical disabilities and yes they do face many challenges!

    But they never lose hope.

    Hats off to them!😇😇

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    Thanks for your posting disability information and fact! @Elsa 😊

    I have Learning Disabilities too. (started from 2008 to present)

    You can see my little disability story that I hope you love to read. 😊

    Find more here by Lola Pop on May 22.😊

    Have a nice and safety day! 😊

  • ShannaSkywolfShannaSkywolf Posts: 714 Level 3

    this is an awesome project, Elsa!

    Most of you know me, but for those who do not.. My Name is Shanna Skywolf and I live with a disability of Legal blindness. Due to premature birth and over exposure to 100 percent oxygen, I incurred two incurable retinal diseases; Retinopathy of Prematurity (ROP) and Retinitis Pigmatosa (RP). The first term translates into a premature retina and the second term basically means a thinning retina. A later retinal detachment which occurred within my early 30’s, left me with a restricted visual field of vision in my left eye. Over the summer of 2019, I underwent cataract surgery for both eyes to combat double vision and preserve my close-up vision. The results replaced my -17 bifocals with -3. monofocal lens implants and restored a bit of vision in my right eye. Overall, my field of clarity is 12 inches in front of me, depending on the shape and size of the object. Past the 12 inches, it’s like I am looking through the bottom of a foggy glass at shadowy figures. I am just beyond grateful to have some vision back in my right eye and to see only one of everything!  It is wild to not have to wear glasses anymore. I find that still wake up every morning and look for my glasses, ha! 

    Playing Candy crush Friends Saga and Candy Crush aids me tremendously in exercising my visual field. but it does not come without it's challenges. Some of the challenges I face is seeing the numbers and letters and seeing available moves because there is just so much to look at on the screen. Due to my light sensitivity, I find that the sparkly white flashy thing that comes on when you get a lollipop from the present gets to me... I have to hold my hand in front of the phone screen haha. Those are a few of the challenges i face. I do use magnification.. for the phone which i play CCFS on, I use my CCTV . magnifier. it lets me put anything under a camera and show it enlarged on a screen. For the PC,I have large 36 inch monitor that i just love playing Candy crush on! I Use a floating magnifier for it.

    Please refer to here for more info on how i use technology aids. to play King games.


    Again, great project , Elsa! As you also have a visual disability, I can so relate to some of your struggles! Please let me know if I may be of any help as I would love to do so!

    many blessings , have a great night and please stay safe everyone! May your weekend be spectacular! 😎❤️

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    Thanks for your answering your disability stories! @ShannaSkywolf 😊

    We hope you stay safe and well from our disabilites! Have a good day! 💕

  • ElsaElsa Posts: 34,907 Sweet Legend

    @Diamond Lim thank you for sharing. Your English is great! Has your disability ever caused you problems when playing your game?

  • ElsaElsa Posts: 34,907 Sweet Legend

    @ShannaSkywolf thank you for sharing your story with us. Let's help our studios find some solutions for our players who have disabilities so that they don't struggle as much when playing their games.

  • Tzvi_MarcuTzvi_Marcu Posts: 2,103 Level 5

    I really appreciate the topic you wrote about. I just do not understand whether the King needs our support to change and adapt the game to people with disabilities. In my opinion if he understands the importance he will make changes and if he does not understand honesty we will not change his mind as we fail to do in many issues.

  • ElsaElsa Posts: 34,907 Sweet Legend

    @Tzvi_Marcu let's try to think positive today. Too much negative will get people nowhere. King is looking into getting the disabilities that the players might have and how it might affect their playing experience. They are looking to help and improve the games for these players. With your help and by stating what disabilities you might have and how it affects the way you play the game might help them improve it. For example, many players have color blindness so if they write here saying what they actually see compared to what people who don't have this see then they might be able to adjust the shapes or change the colors so that everyone can play the game well and safely. If you have a disability, please share it here. Thank you.

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    Thanks for your caring and kind wishes! @Elsa 😊

    Nothing so bad for playing this game as I am Diamond Diaries Expert Player but I speak and write languages are so bad and also learn slower only. 😊

  • ElsaElsa Posts: 34,907 Sweet Legend

    Please give yourself credit @Diamond Lim becuase you know more languages than I do. I know English and some French. But I can totally understand the frustration of being a slow learner.

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    It's okay! I am good at Mathematics, Science and Games! I think my English is still okay but I haven't learned so much especially many difficult words and other Languages are bad! By the way, I tried to use English Language that I hope the players will understand! 😊

    I see some players have accepted my answer on Diamond Diaries Community (other players are inactive to see my answers). I am also happy to to help players completed. 😊

    By the way, thanks for your kind reply! 😊

  • Glenn1972Glenn1972 Posts: 15,927 Legend

    Hi @Diamond Lim , 😀 when I first came to the community forum you were the first to send me Congrats on my first badge I received. I remember that to this day. On other badges I received you still did the same.

    I wanted to learn so I could help players like you do so I started watching how you answer player's questions and how you run games here.

    I still read to learn from you. 🤗

    You are one of the quickest girls in the community to help and support players! 😊 🌿

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    Great to hear and thanks for your kind reply! You are helpful Superstar too! @Glenn1972 😊

  • TheFishstaTheFishsta Posts: 180 Ambassador

    Thanks Elsa for creating this post and for all your amazing help so far in trying to help me recruit players!

    @Tzvi_Marcu here at King are very much concerned about making the games more accessible to all our players. We are working on a special project to understand more about the challenges faced by people who have disabilities and want to play the games.

    Else is helping us find players who experience any type of disability that is either preventing them from playing or causing them to adapt their game play.

    If you know of anyone please let Elsa know :)

  • Black314Black314 Posts: 39 Level 2

    I really like the games but I have a learning disability so it affects my ability to enter contest is right

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