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I can play but it is not loading correct

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asb2021
asb2021 Posts: 1 Newbie

I need help figuring out how to fix this and can the tech staff fix this it has been like this for the past 2 weeks

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  • wykoon
    wykoon Posts: 12,695 Community Hub Moderator
    edited September 2021
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    Hello there @asb2021 and good day to you.

    Before I offer any help, is the "not loading correct" means your game is not loading properly. If yes, please click on the links below in green either under "the game not working on mobile" or "the game not working on PC" that is applicable to you.

    The game not working on mobile

    The game not working on PC

    Whilst you're here, there is a lot to see and many things to do in the Community, so check out this guide to help you find your way around. 

    If you still have any questions, please let me know.

    Thank you 😊😊

  • philponson
    philponson Posts: 1 Newbie
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    i am on level 1083. when I opened the app today on my PC, it keeps opening on level 1077. please help!

    philponson

  • Diamond_Lim
    Diamond_Lim Posts: 151,047 Diamond Diaries Moderator
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    Welcome to Sweet King Community! 👑

    Sorry to hear about your current few levels lost. 😢

    You make sure use stable Internet Connection while playing a few of levels first then I hope you never lost back to previous current level again. 😊

    If you have used stable Internet Connection while playing a few of levels already but it's still not worked, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (Any Computer Device) that I hope nothing this happens again. 😊

    You can also trying to download the game if you have playing mobile device. Then you can continue saving your progress (save your current level) with Facebook/King Account. Gold Bars and some events can still transferred but boosters, saved-lives from mail/Indox and some events cannot transferred with any devices.

    I have playing the game has nothing major issues like Crashing, Level Bugs and another issues with mobile device but give up to play with PC too. 😉

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

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