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Buying items

Good Morning

This morning, I was trying to buy some gold bars. I hit the on that I wanted. Then I entered my password. A little item showed up on the side of my screen (Apple Iphone 12 pro Max) that stated to double click to pay. So I have tried to pull it out, and click it twice (as required) an nothing is working. This is something new that I have never seen before, and it is suppose to be a protection point. It really does not make any sense, or work as it should.

Has anyone else seen this and or have figured out how to work it? I am on level 2380.

Can someone please explain to me how to either pull it out and use, or what needs to be done..


Thank you

Comments

  • Spinnifix
    Spinnifix Posts: 24,562 Sweet Legend


    Hello and welcome

    Which game do you play Have you ever checked for an update?

    I'll give you a link and it could help you!


    Otherwise please ask the support under https://soporto.king.com/contact , or there is an email address in the game and please send an email there.

    We cannot solve any purchase problem.


    Good Luck

  • Diamond_Lim
    Diamond_Lim Posts: 148,743 Diamond Diaries Moderator

    Hello there! @pagedeveloper 👋

    Welcome to Sweet King Community! 👑

    How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

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