Problem with notification counter

Andres-2 · August 2022

Hi @wykoon

Are there any updates on the notification counter studio?

Right now I have 18 notifications.

wykoon · August 2022

Hi @BubbleGumSoda @Andres-2

Regret inform you that there's no fix to date.

As mentioned earlier, click on "all notification" to expand the notification list and ensure you don't miss any of the tagged messages.

I'm having the same issue and will always expand the notification list to view individual notification instead of group.

Thanks🙏

BubbleGumSoda · August 2022

https://community.king.com/en/blog/discussion/comment/2325290#Comment_2325290

Yeah I don’t find this helpful but thank you anyways.🙄

pillow6 · August 2022

Can you please be sweet and kind? Read house rules.

wykoon · August 2022

@BubbleGumSoda,

You're welcome. Yes, it's not helping much and that's the least I could offer since there's no fix. 🤷‍♀️

Have a blessed day.

Alienscar · August 2022

@wykoon I see there is more weird and unwelcome changes going on with notifications. Now after I have made a post in a Discussion a '1 new' is shown. This is confusing as it only ever used to highlight new posts other than those I had made. I am constantly clicking on the threads that show '1 new' just to find it was me.

Diamond_Lim · August 2022

https://community.king.com/en/blog/discussion/comment/2345914#Comment_2345914

Yeah! After I post and answer to the player on any threads, then I click back to the main page of recent discussions then I see "1 new" is really posted by myself on any threads today now too. It's really strange and weird.

Alienscar · August 2022

https://community.king.com/en/blog/discussion/comment/2345914#Comment_2345914

@wykoon could you please have a look at the stated problem. On mobile, where I normally acecess the Community, the change to the '1 NEW' status is very user unfriendly.

All of the 1 NEW you can see are me, but I don't know this until I click on them.

wykoon · August 2022

Hi @Alienscar

Thanks for reporting the glitch. I'll pass this report to the Studio.

🙏

Alienscar · September 2022

@wykoon @QueenB Can some progress be made on the issues with notifications please. The issue of 1 NEW still exists and now I have received an email when my preferences do not allow emails.

It is plain that as it is only badges that result in email notifications that some background change has not been completed correctly.

https://community.king.com/en/candy-crush-saga/discussion/381917/i-keep-getting-an-email-when-i-earn-a-badge

Problem with notification counter

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