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Is anyone else having trouble with the game loading? Mine will only load to 93%

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Answers

  • Diamond_Lim
    Diamond_Lim Posts: 109,129 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    How about you can follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    🌟 Win Gold Bars here! Help Lucy identify the characters (General Contest) 🌟

    Have a nice and safety day! 😊

  • Lola_Pop
    Lola_Pop Posts: 11,936 Community Manager
    edited April 2021

    Hi there, Blossom Blasters!

    We'll be glad to investigate this issue further. Can you please tell us more about it? Is it just happening when you try to load the game on Facebook? Can you confirm you've tried THESE STEPS and they didn't solve it? And would you guys be so kind and post a screenshot of the error message you get here below?

    I will gather that information and pass it over to the Studio 😊

    Thanks a lot!

  • kmjagan
    kmjagan Posts: 4 Newbie

    I asked this question over a week ago and have tried every option recommended by facebook, I have even tried to load the game on a different computer at my work and it still only loads to 93%. This is frustrating. Definitely a problem on your end and not ours.

  • PummyRaj
    PummyRaj Posts: 20,431 Farm Moderator

    Hello @kmjagan 🤗 A Warm Welcome to our Wonderful King Community!

    I am sorry to hear about the issue with your game! I just checked your old question!

    Have you tried the steps provided by our team? If you did not get a chance yet, can you please try these Trouble Shooting Steps and let me know how it goes?

    Usually, whenever we have "game loading" issue, the fix will be on our side! So, please try all the steps in above link (click on Green letters) and let me know.

    ** To reply back, simply type your comment in the box given below.

    Hope to talk to you soon! Have a Blossomful rest of the day 🌷 🌺 🌷

  • kmjagan
    kmjagan Posts: 4 Newbie

    As I stated, yes I did try all of the options you provided in my previous question. As well as trying to load it from a different computer at a different location. It's still only loads to 93%.

  • PummyRaj
    PummyRaj Posts: 20,431 Farm Moderator

    Thank you Jagan 🤗

    Forgot to answer your title question above... Yes! Some players are having this loading issue! Not just in Blossom, but other games like Farm Heroes Saga, etc.,

    Can you try something else for me please! Try downloading "Opera" Browser and open the game there.

    Our Farm players have tried that and it worked. So, I would suggest you to try that step too! No harm in trying, right 👍️

  • kmjagan
    kmjagan Posts: 4 Newbie

    So frustrating - nothing works to fix this problem. Yes, I have tried every option given by you all. It worked fine last week and all of a sudden - 93% is as far as it will load. Goodbye game

  • kmjagan
    kmjagan Posts: 4 Newbie

    So am I to assume that you are not going to fix the problem of loading the game? It appears I am not the only one having a problem with this and your response is not a solution. I loved this game, too bad you can't correct it.

  • Lola_Pop
    Lola_Pop Posts: 11,936 Community Manager

    Hello again!

    I can imagine your frustration, @kmjagan - and I guarantee we'd love to help you out! However, this error is not happening for all our players, and we cannot reproduce it- that's why it would be very helpful if you could give us as much information as you can:

    • which device are you playing on (make, model, OS version)
    • which browser are you using
    • have you tried opening the game on an incognito window?
    • Can you send us a screenshot showing the loading screen?


    Also, please try to open the game in another browser, update the browser clearing cache and cookies and make sure Windows is updated.

  • Sherry_Chapman
    Sherry_Chapman Posts: 49 Level 2

    Blossom BLast won't load on FB...happened a few weeks ago.....hope it fixed quicker than the last time!! I am Mac OS...everything I have is up to date, fastest speed.......it is the game again!!😣

Hey! Would you like to give us your opinion?

🌸 Download Blossom Blast Saga HERE!