Anyone else getting this message when trying to open Blossom Blast ?

chkim8703

We are experiencing an error and doing our best to fix it. Please try again in a moment.

DaniTheOG

👋 Hi there @chkim8703, welcome to the Community!

ℹ️ I have not had that happen to me in my Blossom Blast game but I've had it happen in some of the other games. This is usually a momentary issue that might have to do mainly with server maintenance & it is usually resolved quickly.

Could you let us know what device & platform you are using to play the game? ◽️ That might helps us provide you with extra info.

Cc. @Lola_Pop

chkim8703

I have been getting the same message for approx 3 weeks now so it doesn't seem to be resolving itself.

I am using a PC and using the website KING.com

chkim8703

All other games on this website are working fine.

Diamond_Lim

https://community.king.com/en/blossom-blast-saga/discussion/350767/anyone-else-getting-this-message-when-trying-to-open-blossom-blast

Welcome to Sweet King Community! 👑

Try following these steps are helping some of our players:

• Playing in another browser (e.g if you are using Microsoft Edge for example, then try Google Chrome). Our games support Google Chrome, Mozilla Firefox , Microsoft Edge and Opera.). 
• Visiting this link for help in clarifying whether your browser is indeed all up to date.  If the browser is not up to date then simply click on the Update button to install the latest version. You can also double-check on this page if your browser is optimized. Your browser should score at least 450 points, if it doesn’t then please look at the list above and download a different browser. Google Chrome is usually the most up to date and well maintained.
• Closing all extra tabs and other programs whilst you play as these can often negatively impact the browser performance. 
• Making sure you clear the cache regularly.
• Playing in an incognito window
• Downloading the app from your Apple or Android app stores and syncing your levels

Also check Lola Pop the Community Manager has answered to players here for similar problem.

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