MustardCyborg

Game Expert

Comments

  • Hi there, @AnggeELB I get where you're coming from, seeing you often lose the Super Colour Bomb when you leave the app. I can share why this happens though. The Super Colour Bomb is considered a streak item. Meaning, the conditions for keeping it up until its time limit is also not losing a level. When you exit the app…
    in Super Color Bomb... Comment by MustardCyborg July 2
  • Thanks for getting back, @rt66girl! Considering you're having issues sending the screenshot, please use this website called WeTransfer and upload your file in the following way: In the "Request files" small screen, next to "Transfer" select the "..." (three dots). Then between "Send email" and "Create link", select the…
    in Problem Comment by MustardCyborg July 2
  • No worries at all, @KarenGilley!
    in Problem Comment by MustardCyborg July 1
  • Hi there, @lindadavidson Since you're having issues recovering your progress, I'll gladly lend a hand. I've had a look at your account and I can see that all your levels have been safely backed up to your King account, registered with your email address: "d**i********a1@gmail.com". To restore your content, I recommend…
    in Linking game to new phone Comment by MustardCyborg July 1
  • Hi there, @KeitumetseChantelle I see you mentioned having connection issues preventing you from logging in. So I can take a look, please first confirm if you're using an Android, IOS or any other device type to play. I wish you a great day!
    in Error Enquiry Comment by MustardCyborg July 1
  • Hi there, @rt66girl! I see you mentioned you can only grow flowers in Petopia. You should be getting buildings as you pass levels. Could you lease share a screenshot depicting the issue? You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows 10 / Windows…
    in Problem Comment by MustardCyborg July 1
  • Hi there, @msjosie_rn I see you mentioned there are bots in the game. While we don't have such mechanics currently, would you please elaborate? Screenshots of what you're referencing would be appreciated. You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows…
    in Bots Comment by MustardCyborg July 1
  • Hi there, @indianarambo I see you're having issues with where pop bottles drop. So I can ensure we're on the same page, I'll need a screenshot depicting the issue. You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows 10 / Windows 8 / Windows 7 / Mac. Have a…
    in Level 4934 Comment by MustardCyborg July 1
  • Thanks for your response! The first thing we need to do is make sure that your device is running as smoothly as possible. Please try the following steps and let me know if they do not resolve the issue: Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and…
    in Temu Comment by MustardCyborg June 26
  • Hi there, @Clairepinot I see you mentioned not seeing the Daily Bonus occasionally lowers your enthusiasm for playing. We can explore several ways to solve this problem. Could you please first try the following steps: I recommend that you first try playing in another browser (E.g. if you are using Microsoft Edge for…
    in Lack of Daily Booster, playing daily on the same device and passing levels. Comment by MustardCyborg June 24
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