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Hi C_Culbertson,
Thank you for posting this here on King Care.
I´m sorry this is happening to you in Bubble Witch 3 Saga on Facebook on your PC.
I recommend you to follow the steps as indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out in order to improve your gaming experience in Bubble Witch 3 Saga.
Regarding lives, as soon as you run out of lives then you are given the option to ask your friends to send you some help or use the lives which have already been sent to you.
Once your friends confirm the request, then Flynn will wing his way back to you and deliver your precious gifts, just click to accept and get back to the fun.
Please note that you can only accept a maximum of 5 extra lives from friends and only when you have no lives left. If your friend sends you multiple sets of lives then you will only see one set in the queue, once they have been accepted then you will be able to receive any more requests which are then resent.
Please let me know how you´re getting on.
Kindest regards,
Tony - King Care Team