Why don’t I have the beanstalk?

Jennifer_Hunt-2

I completed Stella’s house but did not get an option to build a vine. Does anyone know why? Also my cats have disappeared. Has this happened to anyone else?

Lady_Choo

Hi Jennifer, could you please try this troubleshooting first. 

If it doesn't work, can you let me know the following. 

1. Has troubleshooting been done, if yes then what?

2. Game app version 

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device)

6. Screenshot of error, is there an error message?

Thank you so much