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I received them on the daily play when game first starts, and when I needed one today, THEY'RE GONE!!!!
Why do you take them away? I earned them!
Hi marhretdzn,
I am going to take advice on this one. It sounds to me like there has been a game issue, but as I don't play this one personally, I wouldn't want to give you the wrong advice.
Let me get back to you
They are working on a new beta site with improvements supposedly, but at the moment its a work in progress and even we Superstars find it easier on the old one.
It certainly would be easier if the messages stayed in order in the thread instead of jumping about
I finally found her comment.
You need a new system.
why can't I see her comment? Why did I receive an email that she made a comment but I don't see it?
What was her comment please?
It means she has commented on this thread on this page
I just received this email this morning---I cannot find the "message" from Cezdiamond---there is no new messages up top in that little envelope, just something from 9 mos ago. Please advise.....
"Cezdiamond thinks they have the answer to your question "Where did my sparkling blast and stereo bolt?", head back to King Care now to check it out, let Cezdiamond know if they answered the question by choosing the answer as solving the question. You've got a hot topic going, has one of the answers solved your question? If so select one to solve the question."
Thanks @Chicken Slayer for passing on
@margretdzn I did add the Gold to your account as a goodwill gesture :-)
Thank you!
Sorry, it was probably my fault. I have been quite busy on here and she does often pm privately, this time it was on the page and it can get busy if there are lots of posts. The posts also jumble up. We are hoping they might sort that on the new site
I saw the picture of the message. I hot an email saying that person left me a message. I looked there was no message. Why couldn't I see the message until you just showed me? I know about the mail icon at the top of the page and there were no new messages, only messages from 9 mos ago. Usually when I've had a problem in the past from something with game, crashing, gold, etc., it was solved within couple of days. This was bizarre.....I have 20 gold coins now, and remember buying them regularly. I don't remember in the last week or so being gifted with any other than what I bought. I guess I'll take your word for it that I received some gold coins to settle it, but it would be nice if I knew at the time. thank you.
I can't believe how King Care has failed in this! You took my prizes!!
I received this email from King Care, but when I went to notifications, The only message from Cesdiamond is from 9 months ago!!!!!!
Cezdiamond thinks they have the answer to your question "Where did my sparkling blast and stereo bolt?", head back to King Care now to check it out, let Cezdiamond know if they answered the question by choosing the answer as solving the question. You've got a hot topic going, has one of the answers solved your question? If so select one to solve the question.
Thanks @Chicken Slayer
@margretdzn I credited your account on the 28th of March and our system shows them as delivered, some of these Gold Bars have been spent and you should now have 20 Gold Bars. I commented earlier in this thread so I did not send you a private message in this case. The Gold Bars are received directly to your account.
Thanks!
yes I can see that message box. nothing in it pertaining to this convo.
No problem, I have left it in her list of things to look at
yes I can see the message box. And I also get an email saying King has sent me a message. The message box as I remember usually has a number on it if it has a new message. If it doesn't have a number, I have checked on it recently and there are no new messages.
No there are no new messages at the top of the page. I usually get an email saying I have a new message, and I checked my new and old emails an d there are none I haven't seen. I was not given any gold bars. I think she said she would but didn't.
I feel like I've been forgotten.
It should just be at the top of the page (the message) Its showing under yours on my screen.
Do you only play on Facebook? I will pass it on again, but it will be after Tuesday as its Easter break.
Have a good weekend
No, didn't see any messages from Cez'---where is it?
I played today and didn't notice any extra gold in my account!?
margretdzn, Did you see Cez' message? She credited you some gold to rebuy them
Nothing yet. Wednesday eve. Guess I lost my bonuses!? Really disappointed in this game.
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Hi margretdzn (apologies for the slipped finger in the spelling of the post previously)
I asked one of the Superstars if she had encountered the same things.
This is her response : "It's a glitch, happens on PC because the game does what a lot of King games do for me on facebook, they often reload the same game data every day. I call it the repeating glitch. If the person did not have those boosters when they first loaded and have the 'repeating glitch' next time they load, the game gives exactly the same game data as before/last time it loaded (therefore without the new boosters) Progress is the same though."
I hope that makes sense. Needless to say, I am going to pass this on to one of the moderators.
What I would ask is that you do this troubleshooting in the meantime please
Thanks for reply, checked the troubleshooters. I'm playing on Firefox.....Soooo, where are my sparkling blast and stereo bolt?
It seems to be a glitch, but I have flagged it with the moderator and she should see it on Monday when she is back in the office. I suspect she will be in touch with you
thanks !
Here it is Tuesday, and no one has contacted me.....Where are my bonuses???
I will give her a nudge Margretdzn, we did have an awful lot of posts to pass on yesterday so its probably in her list, but I will ask her to double check
@Chicken Slayer thanks for passing on
@margretszn I am very sorry for the delay in getting back to you, I can see that you have some Boosters but I cannot see where these items went missing. I have credited Gold Bars so that you can purchase this again.
Have a magical week!
@Chicken Slayer thanks for passing on @margretszn I am very sorry for the delay in getting back to you, I can see that you have some Boosters but I cannot see where these items went missing. I have credited Gold Bars so that you can purchase this again. Have a magical week!
I'm stuck on 10940 level the game is not refreshing and the leo cup making me a problem
Dzień dobry, Po kilkumiesięcznej nieobecności wróciłam do gry. Mam 1111 lvl i straciłam wszystkie boostery które zbierałam przez całą grę. Poproszę o zwrot. Dziękuję bardzo. Pozdrawiam,
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