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Hey there,
Thanks for posting
Can I ask you where and when you're getting this error? Is it when you open the game, in the middle of a level or anywehre else?
That would help also to know what device and platform you are using - First, start by clearing cache and cookies and make sure you have the latest game/App version. That sounds simple but it always helps
If that does not work, please let me know - and a screenshot would be really great (Check here if you need help for this).
Thanks and speak soon, until then, have a great weekend!
Mia