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Missing boosters and daily prizes (FIXED)

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Answers

  • lottidah
    lottidah Posts: 4

    Level 1

    For the past couple weeks, when I'm awarded boosters (like during a daily check-in or after a quest), the boosters never show up in the game to use.  I've missed out on many boosters because of this.  And there is no way I'm going to buy boosters if they won't even appear in the game!  Today, I received my Day 3 booster (Stereo Bolt) and then immediately played the game and there was no Bolt available.  I have not logged out of my account at all.  I'm on level 405, but it started 30 or so levels ago.
  • lottidah
    lottidah Posts: 4

    Level 1

    For the past couple weeks, when I'm awarded boosters (like during a daily check-in or after a quest), the boosters never show up in the game to use.  I've missed out on many boosters because of this.  And there is no way I'm going to buy boosters if they won't even appear in the game!  Today, I received my Day 3 booster (Stereo Bolt) and then immediately played the game and there was no Bolt available.  I have not logged out of my account at all.  I'm on level 405, but it started 30 or so levels ago.
  • fanaero
    fanaero Posts: 2

    Level 1

  • fanaero
    fanaero Posts: 2

    Level 1

    I am having the same problem id# 1569560876392675.
  • jrunburg
    jrunburg Posts: 3

    Level 1

    I am playing on an Iphone and use the app.   No store available, no daily rewards,  and i had a treasure chest but when I clicked on it it said oops sorry there is something wrong with the connection? or something  i forget but it wouldn't let me claim the prize.  It eventually went away because it timed out after a few days.    I can't find my ID number.  It is giving me a connection error.    Can i find it on this site somewhere?  
  • Tiphaine_Dlny
    Tiphaine_Dlny Posts: 8

    Level 2




    Comme mentionné ci-dessus, il se peut que ce problème persiste pendant les Fêtes. Ce problème semble être exclusivement sur Facebook, alors si vous jouez sur un appareil mobile, vous ne devriez pas avoir de problèmes. Ou, si vous avez une machine Windows 10, vous pouvez télécharger le jeu depuis Store et y jouer.

    Il vous suffit de connecter le jeu à votre compte Facebook pour pouvoir reprendre votre travail sur Facebook: https://www.microsoft.com/en-us/store/p/bubble-witch-3-saga/9phnb71mkr4j 


    Hi! The problem is not resolved yet! It's been 3 weeks that I don't received my prices! I'm playing on Windows 10 for PC. However you're saying that's no problem if playing on windows store. Can we know when it will be resolved??
    Thanks
  • chrissiebeans
    chrissiebeans Posts: 2

    Level 1

    I received a stereo blast this morning but they are still not showing up. My ID is1021179281579. Thank you.

  • reen
    reen Posts: 1

    Level 1

    edited January 2019
    Haven't been receiving daily gift for a couple of weeks WHY?
  • hdivis14500
    hdivis14500 Posts: 2

    Level 1

    My I.D. # 8458254845  Not receiving Maggie's daily gifts. no boosters.  Have not received any boosters from challenges for a couple of weeks now.  Can you help?
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