I had a Samsung Galaxy 9plus and it broke I got a replacement the same phone and now I can't load the game it says version not available on this device
As @firebombmarkus mentioned, this is the Friends community, therefore I'm moving your thread to the BW3 one so other members and BWS Fans can join too
What phone do you have and what Operating System? You actually can see the minimum requirements on the Google Play and App store for Bubble Witch 3 - You need 4.0 and up for Android and iOS 7.0 or later for Mac.
Let us know if you have the required system and I'll check that with our Tech Team. Thanks and until then, have a bubblicious time
PS: If you fancy some bubblific Bubble Witch goodies, don't miss your chance to win one of our sweet items here! Good luck!