Why does not the store become active and no help is received from people

kasra

Why does not the store become active and no help is received from people

Lady_Choo

Hi @kasra welcome to the community.
Have you tried with a different connection? ie if you use wifi, could you try a mobile connection to see if it is the same.
Are you connecting through Facebook? 
And could you let us know which device you are using please and the OS. Thank you