The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🎁 Win prizes and badges! Find out how HERE!
Cat Lyra makes game unplayable lvl68
Johanna_Karlsson
Posts: 2
Level 1
0
Answers
-
Hi @Johanna_Karlsson and welcome to the community!
Could you tell me please if you are playing on ios or android and I will get you the troubleshooting help to begin with
0 -
Hello! I'm on Windows Phone. I wonder, is the save file on my phone or on the account, so if I uninstall and reinstall and log in to my account, my levels would still be there?
0 -
Hi @Johanna_Karlsson all the data including progress, boosters etc are saved on your phone and so if you delete, they will all go.
However as long as you save through either Facebook or the Kingdom when you log in as you are playing now, once you reinstall the game, when you log in again afterwards all your progress would be there as its saved on those too. The only thing you would lose are your boosters. But make sure you are saved somewhere before you do it 0 -
But yes, hopefully this would help and if it doesn't, I can tag the community manager who can help. Sorry for the delay it didn't tell me you had replied
0
