I have been having issues with purchases and contacted customer service a number of times. I finally got a response asking for screenshots of the purchases. I sent them. Within minutes I get a response saying all of the purchases I "claimed" I didn't get were used in the game. When I sent screenshots of the game frozen and saying "purchases pending" and asked what that meant I got no response at all. I sent screenshots of my game before and after validating I never received what I purchased. It took them 10 minutes to invalidate my claims but yet still no response when asking them to validate theirs. Why? Because who cares if one person is unsatisfied? Who cares if one person gets screwed over and loses money? No one. But I can't possibly be the only person who has had this issue...anyone else willing to come forward and back me up or am I the only one who's been screwed?