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tricksies event error

phi1ar
phi1ar Posts: 156
edited May 2019 in Support

I finished the  tricksies event.

There are five stages here.

At the end of each stage, the  compensation box should open.
but, I'm just moving on to the next stage without compensation.

and, there was no reward after the final round too.

Best Answer

  • QueenMia
    QueenMia Posts: 12,979
    Answer ✓
    Hello @phi1ar :waving: How are you?

    Thanks for flagging this, @Foley1362

    @phi1ar, I've added some compensation to your account. We are having some issues with the Tricksies, unfortunately, and we're sorry for the inconvenience. You'll see your sweet treats next time you open the game ;)


Answers

  • KingChewy
    KingChewy Posts: 13,713
    Hi @phi1ar - welcome to our friendly community!! I am not 100% sure on this event so tagging our more experienced superstar @Chicken Slayer to assist and our CM @QueenMia to review for you! Great job on finishing the event so fast!!
  • QueenMia
    QueenMia Posts: 12,979
    Answer ✓
    Hello @phi1ar :waving: How are you?

    Thanks for flagging this, @Foley1362

    @phi1ar, I've added some compensation to your account. We are having some issues with the Tricksies, unfortunately, and we're sorry for the inconvenience. You'll see your sweet treats next time you open the game ;)


  • KingChewy
    KingChewy Posts: 13,713
    Thank you @QueenMia. Just wanted to let you know this is my first time playing this event also and my team is having the same issue. Didn’t realize it until this thread brought it to my attention. We have not gotten rewards for the first 3 boxes apparently.  Not even sure what what they should be.


  • Lady_Choo
    Lady_Choo Posts: 26,053
    Which device are you playing on @Foley1362 mine was ok on ipad but I have had issues before on iphone. 
  • KingChewy
    KingChewy Posts: 13,713
    Hey @Chicken Slayer - I play mobile on an iPhone. I got all the rewards ‘after’ the event was over. Not sure if that is how it’s supposed to work or not. I need to read up on it a bit 😁
  • Lady_Choo
    Lady_Choo Posts: 26,053
    Yes @Foley1362 depending on how many boxes are opened gives you rewards after its ended. I forgot about mine so missed out on the last oops.
  • phi1ar
    phi1ar Posts: 156
    error fixed?

Hey! Would you like to give us your opinion?