Hi there. I’m a little upset. I finally passed a level that I been playing for quite some time but it froze at the end. And I passed the level. I have attached a picture. Now I’m going to have to try to pass it again. What can I do?
Hello @cin_nel, Hearty Welcome to the Bubble Witch 3 section of our friendly King Community
I am sorry to hear about the issue in your game!! Can you tell me which device you are using to play the game? May be some trouble shooting steps will work to solve the "freezing" issue!!
Please post back by tapping on "Type your Comment" box located below.
Talk to you soon! Have a great rest of the day/evening!
🍭❄️ It's going to be Friend-Tastic! Help our Studio for a chance to win 10 Gold barshere 🍭🌟
Please do not try "Reinstall the App" step, as it only last resort and will remove all your saved up boosters and Lives sent by friends. If you do not have any stocked up boosters, you can go ahead and reinstall the App -- if other steps does not resolve the issue, that is. But, usually, they do.
Please let me know if I can be of further assistance!
Have a wonderful rest of the weekend
🍭❄️ It's going to be Friend-Tastic! Help our Studio for a chance to win 10 Gold barshere 🍭🌟
Hi there. I’m not sure if you are responding to my current message. The problem I’m having is when I click the revenge button on the cauldron challenge, my game closes. It will not work. It happens every time. For the past few days
Answers
I am sorry to hear about the issue in your game!! Can you tell me which device you are using to play the game? May be some trouble shooting steps will work to solve the "freezing" issue!!
Please post back by tapping on "Type your Comment" box located below.
Talk to you soon! Have a great rest of the day/evening!
🍭❄️ It's going to be Friend-Tastic!
Help our Studio for a chance to win 10 Gold bars here 🍭🌟
Helen Keller
Newbies, this is for you! (Part One)
https://community.king.com/en/candy-crush- friends-saga/discussion/258891/newbies-this-message-is-for-you
Newbies, this is for you! (Part Two)
https://community.king.com/en/candy-crush-friends-saga/discussion/265599/newbies-this-message-is-for-you-part-two
Very Sorry for delay in responding to your post! We had few events to attend, hence could not check in the Community!
Now, with regards to freezing issue in your game, let's try these trouble-shooting steps for iOS device
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Please do not try "Reinstall the App" step, as it only last resort and will remove all your saved up boosters and Lives sent by friends. If you do not have any stocked up boosters, you can go ahead and reinstall the App -- if other steps does not resolve the issue, that is. But, usually, they do.
Please let me know if I can be of further assistance!
Have a wonderful rest of the weekend
🍭❄️ It's going to be Friend-Tastic!
Help our Studio for a chance to win 10 Gold bars here 🍭🌟
Helen Keller
Newbies, this is for you! (Part One)
https://community.king.com/en/candy-crush- friends-saga/discussion/258891/newbies-this-message-is-for-you
Newbies, this is for you! (Part Two)
https://community.king.com/en/candy-crush-friends-saga/discussion/265599/newbies-this-message-is-for-you-part-two
Helen Keller
Newbies, this is for you! (Part One)
https://community.king.com/en/candy-crush- friends-saga/discussion/258891/newbies-this-message-is-for-you
Newbies, this is for you! (Part Two)
https://community.king.com/en/candy-crush-friends-saga/discussion/265599/newbies-this-message-is-for-you-part-two