Give us your feedback: Ideas for the next helper/blocker

GoddessAlive

Bubble Witch Saga 2 is an ok game but it take ax forever to pass a level. I actually have a glitch on level 323. Game tries to give me a group reward but then says repeatedly it can’t connect to the server. Two days now. 

makristiana1982

Hi! Since yesterday I am encountering errors in claiming my reward with the Team Quest. I tried logging in and out of my account but I still encounter the same problem saying Cannot connect to server. I already checked my internet connection and its working fine. Why do I get this problem?

GoddessAlive

makristiana1982 said:

Hi! Since yesterday I am encountering errors in claiming my reward with the Team Quest. I tried logging in and out of my account but I still encounter the same problem saying Cannot connect to server. I already checked my internet connection and its working fine. Why do I get this problem?
———
I am having the identical 
 issue and have for three days now! 

makristiana1982

Awww... I feel bad for you, but I’m happy that I am not alone. 😂 Maybe there’s an issue with their server. 

GoddessAlive

I suspect they set up these boards so they give the illusion of paying attention when they don’t. There WAS a customer service link that doesn’t work anymore. It’s a bummer 

makristiana1982

I was also hoping to hear from them through this site but still no advise from them. I still get the same error. But I appreciate your comment. Hope they can fix this problem soon!

GoddessAlive

makristiana1982 said:

I was also hoping to hear from them through this site but still no advise from them. I still get the same error. But I appreciate your comment. Hope they can fix this problem soon!

Yup.....still waiting 

GoddessAlive

I keep receiving inappropriate BOT responses from these people:

Hi Heather,   Thanks for reaching out! Let's get you back to enjoying your game as quickly as possible. Anna, our virtual assistant, has found a mini guide that we think will help you. If the answer below doesn’t fix your issue then please reply to this email and we'll be delighted to investigate further. I’m not receiving any lives from my friends Due to the volume of messages being sent globally, some messages may on occasion not be arriving. If this happens, then simply ask your friends to resend the messages. Deactivating game notifications in Facebook also ensures you receive messages correctly. This is because when a message in Facebook is opened, the notification gets marked as 'read' and is not delivered to the game. To turn notifications off, please follow these steps: 1. On Desktop Facebook, click the down-arrow in the top-right corner and click Settings. Then select 'Notifications' from the menu on the left. 2. Click "On Facebook" to display the next menu. 3. Next to App requests and activity, click Edit 4. Scroll down to the game you're playing and turn notifications to Off. You may also be having problems keeping the game connected to Facebook, so please also try the following: 1. Make sure you have downloaded the latest version of your device’s operating system, Facebook and the game from the App Store. 2. Disconnect your game from Facebook, force close all apps and restart your device, then reconnect to Facebook. 3. Try to use a WiFi connection instead of using your cellular data when opening the game. Here you can find a useful video that will show you how to perform these steps: http://youtu.be/qrmBWnonwtE Kind Regards King Player Relations These people are morons. #PoorCustomerService

Linda_Batey

Level 2000 needs more solid bubbles cause the clouds bubbles sometime don't match up. It takes some time clear the level.

Janet_Stanback

PLEASE fix this program. I’m about to give up on it.