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Hello @pirata20 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you are having issues in your game!! But, let me see if I understood them properly....
1) You are saying that at the beginning of the level, you see the ONLY "special booster" which you have earned after watching the Ad Video. After using that booster only, the other colored balls appear for you to use. This is the issue, right?
If so, that is not an error, but it is intended like that. I know I too do not like this feature as much! But, that is how the feature is supposed to work 🤩
2) You are not able to find the Golden Hat and the Blue hat getting disappeared and it is taking a longer to find the Golden hat. That is the issue, right?
If that is what you are saying, it is also not an issue! If we cannot find the Golden hat before the magic is over from the Blue Hat, then you will have to find the Blue hat again, (even the Orange hat too) , we have to start all over again! And whether it is the Blue hat OR the Orange hat, the Magic Timer runs out only while we are playing the game. If you do not play the game, it doesn't affect the timer.
And with regards to finding the Golden Hat, what I have noticed is that it was a bit easier for me in the beginning levels AND the higher we go, levels became more hard and it became harder to find all the hats in a stretch!!
Did I understand your question properly? Is there anything else you would like to clarify?
Thank you for posting in the Community! Have a great rest of the day/evening!
Hi thank you for replying. As for the hat, I understand that they are timed, so everything is ok. The yellow hat should be easier to find precisely because the levels are more difficult, even too much. As for the magical help that is obtained by watching an advertisement before starting to play, it was not so before. After the commercial two balls appeared and the magic help replaced one of them, now instead both disappear and the help remains, so that, by itself, at the beginning of the game you don't need much. I attach a screenshot.It does not seem logical to give a booster at the beginning of the game, usually they are needed towards the middle or the end of the game, the extra help to win. Have a nice day / evening