Can I reset my game progress?

justinmark

Hello! Is there a way to reset my Bubble Witch 3 progress?

AbhinavSargar

Hello @justinmark Welcome to the Community,

Are You Sure You Want To Do This ?

There will be no back going with it.

contact our Customer Care team here - https://soporto.king.com/contact who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!

mysticalmysty

I will forward it to CM for BW3, you should hearing from her in couple hours as the time zone different @justinmark 👌🏼

PrettyBubbles

@justinmark hi could I ask you why you wish to delete all you're progress I play bubble witch 3. It would be useful for our CM to understand you're reason. Its up to you it just seems an unusual request 🤔🌞

PrettyBubbles

@justinmark ok let me know if you get the feedback. 👍

AbhinavSargar

Hello @justinmark Welcome to the Community,

Are You Sure You Want To Do This ?

There will be no back going with it.

contact our Customer Care team here - https://soporto.king.com/contact who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!

mysticalmysty

Hello @justinmark Welcome to our community 🤗 Can I ask you first, do you want to reset your progress back to the beginning or are you trying get your progress back ?

justinmark

Hi, @mysticalmysty I'm trying to erase my progress and start over.

justinmark

Hello @AbhinavSargar Thank you for your help!

mysticalmysty

Hi again @justinmark if you can tell me your game ID, and here’s how to find your game ID : https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it I can ask our CM to reset it for you

justinmark

@mysticalmysty 10869336566 is my Game ID. Thank you!

AbhinavSargar

You are Welcome @justinmark

mysticalmysty

I will forward it to CM for BW3, you should hearing from her in couple hours as the time zone different @justinmark 👌🏼

justinmark

@mysticalmysty Thank you so much for your help!

mysticalmysty

Anytime @justinmark