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Teresa_VaughnTeresa_Vaughn Posts: 3 Newbie

not getting lives from friends i send them dont get none back


  • QueenBQueenB Posts: 8,200 Community Manager

    Sorry to hear about this @Teresa_Vaughn!

    Do you play on a mobile device or on PC and is it trough your Facebook, King.com account?

  • Hey! Would you like to give us your opinion?

  • HayshmayHayshmay Posts: 3 Newbie

    My lives that friends send have disappeared, help? I'm using an s9 and it's linked with Facebook

  • PrettyBubblesPrettyBubbles Posts: 7,172 Bubble Witch Moderator

    @Hayshmay hi sorry to hear that. Lets try a bit of trouble shooting Firstly make sure your game is saved go into your play store and select the three dashes to the top select apps and games select update all even if your game doesn't appear still choose update all as even with automatic updates set on your phone it can still miss some out. Then log out of the game then turn your device off and on. Then go into phone settings choose apps open up your game scroll down and check what version you are on it should be 6.9.11 let me know if this resets it for you. πŸ‘πŸ™‚

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