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Any progress on internet connection issue?
I have finally updated through Microsoft Store and have new chapters- am on level 2361 and have been getting offers to challenge the troll bubble but it will not open and continue to have no internet connection.
Directions to close and reinstall app etc are not working - any other suggestions?
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Answers
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Hi @Rocko_1 , sorry you are having problems. When you reinstalled the app did you sign in on the same platform? FB or KING. You probably won’t be able play the Trolls until you get connected. BTW you will enjoy the Trolls.
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Hi dear
I am tagging to superstars and community managers to help more . It may be a some time difference because They are helping others players also.
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It’s gone on so long another few months won’t make much difference. I did notice a note to others having same issue not to take any action but to wait. So guess that’s it.
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Welcome to Sweet King Community! 👑
Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem cause no Internet Connection. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
Also here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
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