🛠 Known issue! Can't send nor receive lives!

Sandrab

Come on folks, its happening again! The game updated and all my extra lives disappeared. I also only have 2 friends who I can send lives to, but I'm not receivong any. This is happening too often. I've tried connecting through email and gacebook but there's no difference

PrettyBubbles

Hi @Sandrab yes the sending and receiving lives is still causing problems for a few players as the studio work there way through this problem. Due to the recent holidays this has delayed fixes but they are not forgotten.

Your patience is appreciated as this is complex and will take more time than expected 👍🙂

mimimii

Ahh no

Back to square one

Noo friends snd carnt send or recieve lives yet again!!!

Please what is happening now???

mimimii

By the way had over 50 lives given and sll dissappeared ....not happy ☹☹☹

Carms21

Ridiculous all lives gone and no friends only from a FB account I haven't got anymore.

I've deleted and reinstalled the game, now I've lost all my rewards.

Is this what happens everytime we have an update

I'm close to deleting the whole game all together

PrettyBubbles

Hi guys this issue has been raised again I am currently awaiting feedback 👍

Kryska_Hjulström

When do you think you might have the lives problem fixed on BW2? I had one month that it worked properly received from friends and could send also,..then all the sudden back to square one went from multiple friends and 30+ life’s to no friends and no extra lives. I can send the friend lives but it turns out that they don’t receive anything from me. This is very frustrating 😡😡

PrettyBubbles

Hi @Kryska_Hjulström as I said above I am on it and have re raised this and I will pass on the feedback as soon as I receive it 👍

Emms42

Absolutely ridiculous this is now was working now broken again please fix it I had loads of lives and could send and now nothing at all

PrettyBubbles

Hi @Emms42 Welcome

The team will be doing the best they can to resolve this for you a quickly as possible.

We appreciate your patience while a fix is being worked on 👍