Gold Bars

Trina72

I have purchased gold bars and my account has been charged but I have not received the bars

Please let me know what to do

aijaziqbal

https://community.king.com/en/bubble-witch-saga/discussion/314023/gold-bars

Hi and welcome to the community.

Very sorry about that. Unfortunately community dont deal with purchase or purchase related issues as it involves your personal information but dont worry. You need to contact directly player support from the settings of your game application. By contacting directly from your game will give access to player support of your purchase history for last 90 days and they will refund you the goldbars immediately.

You may also contact them with this link.

https://soporto.king.com/contact

You need your game id for this.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks and have a nice time ahead.🌼

@KimElston

PrettyBubbles

Hi @Trina72 Please follow @aijaziqbal correct advice. Your purchases will be checked and you will be reimbursed 👍

Why dont you select the options from under my signature below and join in the fun

As I can see you are new to the community I would like to say Hi 🙋‍♀️ A very warm welcome to our friendly community

Let me take you on a tour 👫 We will start with the discussion area 📃 Then why not select your game forum 🕹where you will be able to post game specific questions and join contests

Bubble witch 3 players can head straight HERE 🤹‍♀️🤹‍♂️

Finally here and here will tell you everything about moving around the community 👀

A tip for you if you want to tag a specific person, type @ then start typing the name, select the name from drop down and it will then turn black. They then will be notified.

Happy gaming and have a starlistic day 🌟🙂