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Why am I not getting any lives from friends?

Inottoni
Inottoni Posts: 2

Level 1

Can’t play if I don’t get lives to play with!!!!

Answers

  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited October 2020

    Hi @Inottoni, welcome to the Community!


    1. Millions & millions of game messages are being sent every day across the Games all around the world. Some of these may get stuck in the system & arrive with a delay, not reach certain devices or platforms or, simply, not arrive at all. It’s always worth resending the request or Life & hopefully the Lives will get through eventually & reach your Game.
    2. Facebook recently made a change to its platform & this means that you might experience issues when sending or receiving Lives. King is aware of this issue & is working to fix it as quickly as possible.


    🔺 If you have the game Facebook connected, don't forget to make sure that the Game has access to your Facebook Friends List since this permission will automatically expire from time to time. If the Game doesn't have the access all lives will stay blocked. Check HERE for more help on this. 

    • Here are a couple of handy guides on how to keep your Apps updated on Android and iOS.


    🔺 Make sure as well that your Game is updated to the latest version if you play on a mobile device


    🙌 Luckily the lives will automatically reload so you can continue playing the game even though the messages from friends don't reach you.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    A lot of players are suffering from this facebook related issue. Studios are working on the fix and hopefully it will be fixed soon.

    Thanks.

  • Freddy_
    Freddy_ Posts: 68,477

    @Inottoni Hi and welcome, there is currently an issue with sending and receiving lives that is being investigated. Hopefully a fix for this will be found soon

    Thank you

  • Ann_Evanson
    Ann_Evanson Posts: 2

    Level 1

    I am new to Bubblewich and can't find the lives my friend has sent me

    She us receiving the lives I send to her

    I am connected via FB

  • PrettyBubbles
    PrettyBubbles Posts: 27,220

    Hi @Ann_Evanson Lovely to meet you

    That will be why as you can no longer play BW3 using Facebook as you wont receive anything including updates

    You must now play with windows 10 on a PC or use a mobile device as Facebook is no longer supported 👍⭐

  • Ann_Evanson
    Ann_Evanson Posts: 2

    Level 1

    Thank you for your response- shame cause my friend receives all the lives I send her.

    Hey oh....



    Xxx

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