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Why am I not getting any lives from friends?
Answers
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Hi @Inottoni, welcome to the Community!
- Millions & millions of game messages are being sent every day across the Games all around the world. Some of these may get stuck in the system & arrive with a delay, not reach certain devices or platforms or, simply, not arrive at all. It’s always worth resending the request or Life & hopefully the Lives will get through eventually & reach your Game.
- Facebook recently made a change to its platform & this means that you might experience issues when sending or receiving Lives. King is aware of this issue & is working to fix it as quickly as possible.
🔺 If you have the game Facebook connected, don't forget to make sure that the Game has access to your Facebook Friends List since this permission will automatically expire from time to time. If the Game doesn't have the access all lives will stay blocked. Check HERE for more help on this.
🔺 Make sure as well that your Game is updated to the latest version if you play on a mobile device.
🙌 Luckily the lives will automatically reload so you can continue playing the game even though the messages from friends don't reach you.
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