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Help! Gold bars and stardust...

Bwcares4u
Bwcares4u Posts: 3

Level 1

edited October 2020 in Support

Hello everyone,

I have a quick question. I just started playing 3 days ago and I’m at level 238... I was wondering why I can’t decorate Stellas house with my stardust, it makes me use my gold bars. Also on my moms phone, when she fails a level she can use her stardust to retry but I can only use my gold bars... Can someone help me please?! Thanks so much!

Comments

  • PrettyBubbles
    PrettyBubbles Posts: 27,629

    Hi @Bwcares4u Welcome. I have noted this and have a answer but before I release it I have raised it so it can be confirmed for me first. Your patience will be greatly appreciated whilst I await an answer.

    As I can see you are new I would like to say A very warm welcome to our friendly community

    Let me take you on a tour 👫 We will start with the discussion area 📃 Then why not select your game forum 🕹where you will be able to post game specific questions and join contests

    Bubble witch 3 players can head straight HERE 🤹‍♀️🤹‍♂️

    Finally here and here will tell you everything about moving around the community 👀

    A tip for you if you want to tag a specific person, type @ then start typing the name, select the name from drop down and it will then turn black. They then will be notified.

    Happy gaming and have a starlistic day 🌟🙂

  • QueenB
    QueenB Posts: 15,527

    Hi @Bwcares4u and welcome to our Community 🤗

    Let's see if we can figure out the issue with decorating your Stella house... Can you share with us a screenshot of the pop up/message that you get when trying to decorate so we can have a look? Make sure you get the entire screen so we can see the amount of stardust that you have available.

    Also, which device do you play on, Android, Apple, Windows 10? And do you know which game app version you have installed?

    Regarding you not being able to use Stardust to purchase lives, you should have this option... as soon as I have more details about your device and game app version, we can look in to this as well.

    Hope to hear back from you soon 😉

  • Bwcares4u
    Bwcares4u Posts: 3

    Level 1

    edited October 2020

    Hello! Below are all the pictures!

    I play on my iPhone.

Hey! Would you like to give us your opinion?