Why Cant I Accept the Terms?

Frooze59

I have the following alert coming up when I load Bubble Witch Saga 3. But nothing in the alert is clickable, so i cannot clear the alert and continue.

I am using Chrome.

Frooze59

Update: The same is true when using Edge.

Spinnifix

Hello and welcome to our friendly community

You're in candy jelly here, talking about BW3. Please make sure that your game matches the right game. Please report it to support. Under: https://soporto.king.com/contact

Please send your picture and your ID number !!!

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Good Luck

wykoon

Hello there @Frooze59 and Happy New Year to you!

Please clear the cache of both browsers and also check for updates. Once done, log back in again and see if it works.

Do let us know if you need help with other issues in the game.

Thank you 😊