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Why Cant I Accept the Terms?

Frooze59Frooze59 Posts: 2 Newbie
edited January 4 in Support

I have the following alert coming up when I load Bubble Witch Saga 3. But nothing in the alert is clickable, so i cannot clear the alert and continue.

I am using Chrome.

Answers

  • Frooze59Frooze59 Posts: 2 Newbie

    Update: The same is true when using Edge.

  • Hey! Would you like to give us your opinion?

  • SpinnifixSpinnifix Posts: 16,959 Ambassador

    Hello and welcome to our friendly community

    You're in candy jelly here, talking about BW3. Please make sure that your game matches the right game. Please report it to support. Under: https://soporto.king.com/contact

    Please send your picture and your ID number !!!


    https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

    https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

    Good Luck

                                                                 
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  • wykoonwykoon Posts: 6,649 Community Hub Moderator

    Hello there @Frooze59 and Happy New Year to you!

    Please clear the cache of both browsers and also check for updates. Once done, log back in again and see if it works.

    Do let us know if you need help with other issues in the game.

    Thank you 😊

    New to this Community? 🤔Here's a guide to help you 🧭

    Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯

    For German, French and Spanish speakers, head to our International Corner 🌍

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