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Another glitch?

PD987PD987 Posts: 137 Level 2

Hi all ๐Ÿ‘‹

I'm having 'issues' again, this time it's with this...

Every time it pops up it freezes my game, i then have to close the app, clear cache and restart the game. It's the only way to get it back on. Anyone else getting this?

Answers

  • PrettyBubblesPrettyBubbles Posts: 5,083 Bubble Witch Moderator

    Hi @PD987 Yes these promotion pop ups can be a bit of a nuisance sometimes. Sorry to hear your frustration but promotion pop ups are very important. I havnt had any issues raised with what is happening to you as once you close the pop up you should go straight back to game play. If this becomes a know issue they I will raise it. Hopefully yours will correct itself ๐ŸŒŸ๐Ÿ‘

  • Hey! Would you like to give us your opinion?

  • PD987PD987 Posts: 137 Level 2

    Hi @PrettyBubbles

    It's not the pop up itself that bothers me, i don't mind them. Usually the pop ups are easily closed and you can carry on, but this one is different. Every time it pops up the game actually freezes, you can't close the pop up because it's frozen! Closing the app is the only way to get rid of it.


    Could i say 'pop up' any more ๐Ÿ˜‚

  • PrettyBubblesPrettyBubbles Posts: 5,083 Bubble Witch Moderator

    Hi @PD987 ๐Ÿคฃ yes I see you love saying pop up.

    I dont know why this would happen and as its not a known issue at the moment its not something I can raise with the studio ๐ŸŒŸ๐Ÿ‘

  • MicheleHoggMicheleHogg Posts: 192 Level 3

    Hi @PrettyBubbles, I 've been having issues with my game freezing & glitches for a couple of days. I did a quick uninstallr/reinstall today & lost all of my progress. My game ID is 8362320488. I had 2 colour boosters & 2 bomb boosters. I am on level 3676. I was also unable to sign into the community using my email & password. Hoping you can help. Thanks ๐Ÿ™‚

  • PrettyBubblesPrettyBubbles Posts: 5,083 Bubble Witch Moderator

    @MicheleHogg I have responded to this issue in your other discussion ๐Ÿ‘๐ŸŒŸ

  • jritejrite Posts: 55 Level 2

    Another freeze. Level 3704. Cost me 4 helpers then the level froze. I pay for the helpers and the game gobbles them up. SAD! The game engineers can do better than this.

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