Free random spell not working

wego

I am using an Apple IPad and it has happened on my old IPad Pro and on my new IPad Air. When asked to watch an add to get a free random spell, it shows the add but then I get a black screen. This happens frequently, but not all the time. It happens at the beginning of a level and at the end of a level . Very frustrating because these spells are advantageous. I’d hate to quit my very favorite app because of this, but it’s almost at that point.

Thanks for an otherwise great game!

PrettyBubbles

Hi @wego 🙋‍♀️Welcome

Can you try logging out of your game and turning your device off and on as if it's just a blip this may reset it for you.

Also with the adds they are only a test feature at the moment so some may experience difficulties or even loose the feature.

I hope this tip corrects it for you 👍⭐