level 1344 frozen

Dapp14

Thank you for responding back JoHamilton. I have reloaded time and time again. Every other level before this level works fins. It just stops here.

PrettyBubbles

Hi @Dapp14 Sorry to hear you are having this issue it is a know issue and our studio is aware.

Please follow these guidelines and we will soon have you back playing your game 👍

Can join please respond in our main discussion link about these issues as its easier for us to help you HERE

Please uninstall your game

Reinstall your game through windows 10 and download BW3 via Microsoft store or equivalent or via king on a mobile and change your password

Please no longer use your Facebook account

play1 level then log out and turn your device off and on

If your levels have not restored tell us your game ID and what level you was on and we will manually restore them.

After a reinstall your boosters are not transferred so we are offering generous surprise rewards to be added to your account as our way of sorry.

Upon reinstall Add your game ID even if you're levels restore or not so we can add your rewards to say sorry.👍⭐