Keep receiving no connection message

ICUGSWHOOPS

No connection message keeps showing & I'm unable to gain any rewards.

PrettyBubbles

Hi @ICUGSWHOOPS 🙋‍♀️Welcome

Sorry to hear that usually when you see that message it is just a blip and by logging out and turning your device off and a couple of time will correct it. If not then it will be your internet connection may have dropped

Let me know how you get on 👍⭐

dpetrsn

I get the same message. Finally got out of the wedding (what a mess) and now no connection! I have force stopped the game, restarted it a number of times, and my internet is working with all other games. Still no connection, very frustrating. It may be time to look for another favorite game.

PrettyBubbles

Hi @dpetrsn Have you tried logging out and turning your device off and on rather than force stop as this can help you may need to be patient and repeat a couple of times 👍😫

dpetrsn

Yes, I have done this a number of times. Ever since the wedding game nothing connects.

dpetrsn

I have shut my phone down a few times but still no connection. Been doing this ever since the wedding game.

PrettyBubbles

Hi @dpetrsn We have already discussed your options over in the main thread.

Please can you continue to comment there so I can keep up to date 👍⭐