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Keep receiving no connection message

ICUGSWHOOPSICUGSWHOOPS Posts: 2 Newbie

No connection message keeps showing & I'm unable to gain any rewards.

Answers

  • PrettyBubblesPrettyBubbles Posts: 6,817 Bubble Witch Moderator

    Hi @ICUGSWHOOPS ๐Ÿ™‹โ€โ™€๏ธWelcome

    Sorry to hear that usually when you see that message it is just a blip and by logging out and turning your device off and a couple of time will correct it. If not then it will be your internet connection may have dropped

    Let me know how you get on ๐Ÿ‘โญ

  • Hey! Would you like to give us your opinion?

  • dpetrsndpetrsn Posts: 7 Level 2

    I get the same message. Finally got out of the wedding (what a mess) and now no connection! I have force stopped the game, restarted it a number of times, and my internet is working with all other games. Still no connection, very frustrating. It may be time to look for another favorite game.

  • PrettyBubblesPrettyBubbles Posts: 6,817 Bubble Witch Moderator

    Hi @dpetrsn Have you tried logging out and turning your device off and on rather than force stop as this can help you may need to be patient and repeat a couple of times ๐Ÿ‘๐Ÿ˜ซ

  • dpetrsndpetrsn Posts: 7 Level 2

    Yes, I have done this a number of times. Ever since the wedding game nothing connects.

  • dpetrsndpetrsn Posts: 7 Level 2

    I have shut my phone down a few times but still no connection. Been doing this ever since the wedding game.

  • PrettyBubblesPrettyBubbles Posts: 6,817 Bubble Witch Moderator

    Hi @dpetrsn We have already discussed your options over in the main thread.

    Please can you continue to comment there so I can keep up to date ๐Ÿ‘โญ

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