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Google account

LUcie123
LUcie123 Posts: 1

Level 1

Hello I can't connect my google account to the game anymore. I dont wanna lose my progress. How can i go back to my account ?

Answers

  • Hi @LUcie123 Welcome its lovely to meet you

    Sorry you are having this problem

    Can you explain why you can no longer connect to your Google account

    Also what device and platform are you currently using 👍⭐

  • LeFlarcane
    LeFlarcane Posts: 19,917

    Woah, same with me I lost my boosters (via Google account) also when I logged in into the King Account to keep progress. However boosters (and Golden Pins too! Rip for the Google users) will not be saved once you logged in the King account from Google account.

    As the message sent in the game why my profile is moving:


    @PrettyBubbles @johamilton

  • PrettyBubbles
    PrettyBubbles Posts: 27,157

    Hi yes this is now the procedure but its not good to hear boosters are being lost this would only happen with a uninstall or a new device

    Leave this with me and I will get back to you 💓

  • PrettyBubbles
    PrettyBubbles Posts: 27,157

    Hi @LeFlarcane Sorry for the delay our studio have been super busy

    Can you please try checking for any pending updates clearing the game cache logging out and restarting your device and see if you can log in via Google

    Can you also tell us what device you are using

    If you have decided to continue with a king account please let me know 💓

Hey! Would you like to give us your opinion?