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Not sure what's happening but nearly every time i click on an ad to watch it freezes my game, no choice then but to force close the app, meaning i lose the reward and the level. Not happy 😭
Anyone else getting this issue?
Don't go insane, we need you here. 🤗 Maybe @PrettyBubbles will get a response tomorrow 💕
Any news yet @PrettyBubbles ? It's driving me insane now 😭
Thank you @PrettyBubbles 🤗
Hi @DU123 I have raised this issue for you 💓
And another @PrettyBubbles 😕 I didn't have any ads for months, then when i get them back they're freezing 😭
@PrettyBubbles i've not long started playing and these two ads froze my screen almost straight away.
OK @DU123 💓
Hi @PrettyBubbles 👋
I'll play later and take note on which ads it's happening with and report back after the weekend, because some of them are working. Thank you 🤗
Hi @DU123 sorry to hear that we don't Currently have a known issue with any of the adds
I can't raise it until Tuesday if it is still happening then can you come back and tell me which one it is and I will have it checked out for you💓
Thanks, but it's not the settings.
Spróbuj w ustawieniach coś pogrzebać czy coś
Noted @PrettyBubbles 🤗
Hi @DU123! I'm so sorry that you still have this problem. May I know if you update your device, and which game version you have? It's so important to keep everything updated. Plus, please make sure you have at least 2 GB of free space on your device. As a last resort, try deleting and then reinstalling the game. Just make sure your game is safely backed up to your King or Facebook account before taking this step.
If, after trying all these options, the issue keeps going, please let me know! I'll escalate this again!
Hi @Snow_Rider , thanks for replying 🤗
Yes, i keep everything up to date with the game, it's on version 7.33.20 right now, and my device has roughly 17GB of free space.
I did the uninstall last week but it didn't help 😭
Thank you so much for getting back to me! Rest assured I've forwarded the details to the team 🙏
You're very welcome, and thank you 🤗
I still have this issue 😭 Any news on some technical help yet @Snow_Rider @PrettyBubbles ?
Hi so sorry for the delay I will go check for you and see if snow rider has received an update 💓
You are very welcome 💓
Hi again @DU123! I'm sorry to hear this. The team has checked the data to see how many times ads triggered the game freeze. From what they have seen, it looks that only there were a few instances when the game got frozen after clicking on ads. Meaning that from our end, the game should work properly. I would suggest is to make sure your Internet connection is stable and to turn off and on your device. Hopefully, it will help!
Hi @Snow_Rider 👋
I have ads freezing the game every single day. When it asks me to watch an ad for extra bubbles i can guarantee one or more of them will freeze on the screen and i have to force close the app to get out of it. Some ads work perfectly fine, but then those very same ads that do work will then freeze when i try to watch them again.
I don't know why it's happening 😭
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello witches and wizards! 🧙♀️🧙♂️ Wondering what the latest level is in Bubble Witch 3 Saga? You’re in the right place! ✨🎯 🗓️ New levels are released every Tuesday, so there’s always a magical challenge waiting just ahead! 📍As of March 31, the latest available level is 11480. Enjoy the new content and have a Bubblific…
