Missing all icons/items on left of screen

https://community.king.com/en/bubble-witch-saga/discussion/comment/2885056#Comment_2885056

Woo Hooo so glad you received the challenge! I know you will enjoy 💕

https://community.king.com/en/bubble-witch-saga/discussion/comment/2885056#Comment_2885056

You are very welcome my friend

glad to hear you have received an event 💓

thank you

and it's a miracle, today the Holiday challenge showed up!!!

again thank you for checking for me - I don't remember ever having to wait that long between challenges before and thought something was wrong.

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Hi my friend I was wrong your device is compatible so it is my first reply where I explained that with all our events they are not permanent features as they are not rolled out to everyone at the same time so our studio will ocasionaly perform a reshuffle so as other players can enjoy them

Its just a case of waiting for the events to come back around to you

Hopefully it won't be to long 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Yes it is possible. Our CM is out for the weekend, but will touch basis with her and get more info for you. 💕

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Hi my friend as I said above I will check that if my memory serves me right once I hear back I will let you know 💓

it would have been nice if you had made an official announcement like you did for IOS. In the pinned posts of that is truly the case. Is it possible for you to verify this and then make the post?

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882089#Comment_2882089

Thanks for the screenshot. It now makes more sense. I see that @PrettyBubbles already answered you. 💕

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882089#Comment_2882089

Hi my friend with all our events they are not permanent features as they are not rolled out to everyone at the same time so our studio will ocasionaly perform a reshuffle so as other players can enjoy them

However, in your case if my memory serves me right we don't any longer support amazon downloads in regards to recieving any further updates after version 7.39.18

You can however still play but you won't receive the up to date versions that come along or any fixes that may be produced

Our latest update is 7.40.17

In order to get the best performance you need to be using Windows 10 or above on a pc or android mobile 9 or above or apple ios 11 or above

I will however double check this information for you 💓

not quite correct, I get the chest and key but nothing else. There is to be a race of some other contest over there. Or is there nothing there for everyone right now? Here's image from Google that shows two icons in the left

https://community.king.com/en/bubble-witch-saga/discussion/427923/missing-all-icons-items-on-left-of-screen

So I re-read this and you are missing the occasional chest and key in the game. Can you take a screenshot for me please, so I can compare a full screen to your screen. I would apprecaite it. 🤗

Unfortunately, Google Play and Amazon Fires don't work well together. One has to root the Fire and make them plain Android devices and that voids the warranty. Oh well, that's how life goes sometimes.

https://community.king.com/en/bubble-witch-saga/discussion/comment/2880613#Comment_2880613

I am sorry, I really don't know how the Fire tablet works. So I have a few questions ~

On your Fire tablet, doing thru Amazon for the download, is that the only way you can play games?

Another words can you download from say Google?

I downloaded the app from Amazon onto a Fire tablet where it has never been installed (so it had no data or cache) and the icons on the left are still missing. Perhaps Amazon has not received the update or has a faulty update?

ah, well at least it will save me some money. Possibly save a lot of Amazon customers money...

the update level Amazon has is 7.39.18

I don't see anywhere to update it in my Fire or the Amazon website.

https://community.king.com/en/bubble-witch-saga/discussion/427923/missing-all-icons-items-on-left-of-screen

Sorry you having this problem. We had an update in the game last Friday. If you will check for the update on your app, then do a reset again. 🤗

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https://community.king.com/en/bubble-witch-saga/discussion/427923/missing-all-icons-items-on-left-of-screen

Sorry you having this problem. We had an update in the game last Friday. If you will check for the update on your app, then do a reset again. 🤗

the update level Amazon has is 7.39.18

I don't see anywhere to update it in my Fire or the Amazon website.

ah, well at least it will save me some money. Possibly save a lot of Amazon customers money...

https://community.king.com/en/bubble-witch-saga/discussion/comment/2880613#Comment_2880613

I am sorry, I really don't know how the Fire tablet works. So I have a few questions ~

On your Fire tablet, doing thru Amazon for the download, is that the only way you can play games?

Another words can you download from say Google?

https://community.king.com/en/bubble-witch-saga/discussion/427923/missing-all-icons-items-on-left-of-screen

So I re-read this and you are missing the occasional chest and key in the game. Can you take a screenshot for me please, so I can compare a full screen to your screen. I would apprecaite it. 🤗

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882089#Comment_2882089

However, in your case if my memory serves me right we don't any longer support amazon downloads in regards to recieving any further updates after version 7.39.18

You can however still play but you won't receive the up to date versions that come along or any fixes that may be produced

Our latest update is 7.40.17

In order to get the best performance you need to be using Windows 10 or above on a pc or android mobile 9 or above or apple ios 11 or above

I will however double check this information for you 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882089#Comment_2882089

Thanks for the screenshot. It now makes more sense. I see that @PrettyBubbles already answered you. 💕

it would have been nice if you had made an official announcement like you did for IOS. In the pinned posts of that is truly the case. Is it possible for you to verify this and then make the post?

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Hi my friend as I said above I will check that if my memory serves me right once I hear back I will let you know 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Yes it is possible. Our CM is out for the weekend, but will touch basis with her and get more info for you. 💕

https://community.king.com/en/bubble-witch-saga/discussion/comment/2882904#Comment_2882904

Its just a case of waiting for the events to come back around to you

Hopefully it won't be to long 💓

thank you

and it's a miracle, today the Holiday challenge showed up!!!

again thank you for checking for me - I don't remember ever having to wait that long between challenges before and thought something was wrong.

https://community.king.com/en/bubble-witch-saga/discussion/comment/2885056#Comment_2885056

You are very welcome my friend

glad to hear you have received an event 💓