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Missing all icons/items on left of screen
CBRetriever2
Posts: 93
Level 3
in Support
I am using a Fire tablet. About 8-10 days ago all the items to the left of the screen vanished (race, contests, etc). I have logged out, waited and logged back in, cleared cache, rebooted device and they still don't show up. Right side items are still there. I'm still getting regular rewards from right side items, but there are no options on the left except an occasional icon for the chest and key challenge that soon disappears.
Any other ideas?
CBR
Answers
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I downloaded the app from Amazon onto a Fire tablet where it has never been installed (so it had no data or cache) and the icons on the left are still missing. Perhaps Amazon has not received the update or has a faulty update?
ah, well at least it will save me some money. Possibly save a lot of Amazon customers money...
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Hi my friend with all our events they are not permanent features as they are not rolled out to everyone at the same time so our studio will ocasionaly perform a reshuffle so as other players can enjoy them
However, in your case if my memory serves me right we don't any longer support amazon downloads in regards to recieving any further updates after version 7.39.18
You can however still play but you won't receive the up to date versions that come along or any fixes that may be produced
Our latest update is 7.40.17
In order to get the best performance you need to be using Windows 10 or above on a pc or android mobile 9 or above or apple ios 11 or above
I will however double check this information for you 💓
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