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Can't log in
Answers
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When you have to fill in your log in details are you retyping everything or selecting auto fill once it shows up as that is prone to not be recognised by the system π
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I'm typing everything in @PrettyBubbles , there's no auto fill saved on either devices at the present time.
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What is the device and platform you are currently struggling with
The only other thing to do is to make sure you have at least 2gig of free memory and clear the game cache from your all devices settings menus as it may be full then close down and leave your devices off for a couple of minutes
If you still have no joy then all that is left is to uninstall again from all your devices and once you reinstall on your preferred device change your login details
Let's see how that goes π
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Samsung android 12 and I can't remember the other off the top of my head, but both devices have plenty of free space, at least 5GB free, on each.
I'll try and change my details again and see if it'll let me log in.
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Nope, still won't let me log in.
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Did you clear the cache and uninstall on all your devices π
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I did all that but still couldn't log in.
I just this minute managed to do it through the connect button where it says 'forgotton your password? ', which obviously I hadn't, plus i'd already tried doing it before and it wouldn't work. So I tried again and this time it worked.
Thanks for being so patient with me, and for trying every possible scenario to get it sorted out β€οΈ
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So my game is back and on the right chapter/level, but I don't understand why I'm getting pop ups explaining everything to me like i'm a newbie. I'm nearly on level 7000, surely the system can differentiate between me having to just log in, and a new account?
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Hi yes thats why I recommend changing your details I am glad to hear you did and it worked the second time around happy to know you are now good to go and no worries my friend it is my pleasure to help as best I can
Yes when you change something the system thinks you are new the pop ups shouldn't stay around for long once regular play is recognised π
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Thanks for all your replies @PrettyBubbles , I really appreciate it π€
It's a shame the boosters don't transfer over as well, i've lost nearly 400 βΉοΈ At least my gold bars are there though - phew π
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