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Can't log in

Posts: 465
edited December 2023 in Support

Hi guys, can someone help with this issue please?

I've had to install the game on a different device because my main one is playing up, but it's not letting me log in. It keeps saying 'wrong email and password combination', but it's 100% correct, i even checked on my profile on here because I had started to doubt myself.

Up to now i've tried logging in to the game on 2 different devices and it's saying the same thing. I know my email and password are correct, so why am i having this issue?

It's the latest version as well, so that's not the issue either.

All/any help will be much appreciated πŸ‘

Edit to add a screenshot to show my game is definitely being saved.


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