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Is anyone else having trouble with the tree not showing up?

2

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    No @poorbabi2 since the revamp last week its decided to play us up.

    I am sure it will be corrected soon πŸ‘β­

  • psycobenj
    psycobenj Posts: 3

    Level 1

    Hi PrettyBubbles

    If i close the game, the problem stay the same, even if I wipe all data for the appli when I reopen the game the boxes still stay blank.

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @psycobenj are you saying the tree does not show you flowers it only shows you blank squares meaning you are unable to participate in the wake the tree challange πŸ€”πŸ‘β­

  • psycobenj
    psycobenj Posts: 3

    Level 1

    Yes @PrettyBubbles that's right, but it's blocked in thΓ© tutorial as if it the first Time. But the tutorial come back many time and as long as there is at least one flower I can choose one, but when the tutorial appear with only blank square it's finish...

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    @psycobenj That usually happens if you dont immediately join and complete at least one flower as it means others have completed it very quickly which does happen sometimes πŸ‘β­

  • QueenB
    QueenB Posts: 15,430
    edited July 2021

    HiΒ guys!

    I would like to thank you all for your patience while the studio has been looking into this issue some of you have experienced.

    The good news is that the issue has been found and a fix is currently being worked on however, it will take some time.

    Our lovely @PrettyBubbles will keep you all up to date as soon as we hear more about the fix πŸ˜‰

    In the meantime, for some players, it works if they restart the game app so it's worth giving that a try.

    Again, many thanks for taking the time to report this, and don't miss out on some fun activities HERE 🀩

  • Aurora-4
    Aurora-4 Posts: 19

    Level 2

    Yes, I have troubles since days ago.

  • sylviaphoebe
    sylviaphoebe Posts: 4

    Level 1

    the tree has disappeared been three weeks why ??

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi @Aurora-4 @sylviaphoebe

    Have you closed your game and then re opened it as this will bring the tree back into play you need to do this each time you have collected your rewards whilst we are waiting for a fix.

    However, if you do this and the tree does not come back then it means you no longer have this feature as all features can come and go as the studio carries out a re shuffle occasionally so other players can have a turn to enjoy different features

    Hopefully this is not the case and once you have followed my advice it will re appear πŸ‘β­

  • sylviaphoebe
    sylviaphoebe Posts: 4

    Level 1

    Done has you said but still not come back as the tree gone for good

Hey! Would you like to give us your opinion?