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    Progress lost

    Posts: 6

    Level 2
    edited February 2022 in Support

    For some reason I’ve lost all my progress. I was on some level in the 300s but today I got on and was asked to accept new terms and lost all my data. I have tried to access links from other threads that had answers but for some reason I am not able to

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    • Posts: 6

      Level 2

      Pls someone help idk what to do. I don’t want to start all over :(

    • Posts: 6

      Level 2

      :(((

    • Posts: 28,354

      Hi @jcloud13 sorry to hear that

      If you send me your ID I can see if we can manually restore you

      What level was you on before this happened 👍⭐

    • Posts: 15,836

      Very sorry to hear about this @jcloud13 😕

      Happy to help once we have your ID but by any chance, what happens if you try to connect the game app back to your Facebook or King account?

      Does it not sync back?

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