The Community in more languages
Now the forum welcomes more languages.
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Hi @The_Gamer!
Where you asked to put in your birth details and then got this error message?
Apologies for missing your reply before the weekend 😣
Are you still unable to connect to the game app? If yes, can you let me know if you play on an Android or an Apple device?
There are different things we can try depending on the device you are using to try to fix this issue without having to reinstall the app first.