The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
๐ฅ Hot right Now in Bubble Witch Saga 3 ๐ถ
๐ Win prizes and badges! Find out how HERE!
๏ปฟ โ Connection Issues All Games - More info HERE
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
Problem with Babl witch saga 3
Hello dear developers! I would like to know why when I enter Babl witch saga 3 and want to enter they write to me that there is no connection. I checked everything, the internet is paid and I have internet. Everything does not change and everything is the same. Sorry for the mistakes, I'm Russian and I use a translator
0
Answers
-
Hi @Trance Welcome and thank you for translating
Sorry to hear you are having trouble can you please try logging out of the game and turning your device off for a while let's see if that clears it for you
Also what device and platform do use to play your game ๐โญ
1 -
Hello, turned off the computer.
got into the game nothing changed.I'm playing on an HP Windows 10 laptop.
0 -
Hi @Trance Did you actually select log out and didn't just close the game as you need to try actually logging out of BW3 then turn off then log back in by entering you password ๐โญ
0 -
That's not the point, I want to create a new account, since I don't have one, I press "login" I get the message "no connection"
0 -
Ok @Trance If you have followed all the steps and nothing has worked the final step will be to uninstall we only reccomend this when it is a last resort as you will any boosters you may have.
If you want to go ahead then please uninstall your game then close your device then download the game again. Once you have reinstalled please turn your device off and on.
If you find your levels have dropped please play one level and close then open the game if your levels was saved this will bring them back if not don't worry send me your ID and what you're level was and I can request they are manually restored as you will have been following my advice
Please don't link your game with Facebook as in a couple of weeks you can no longer play via Facebook
This procedure should work for you
Please let me know how you get on ๐โญ
0 -
How to find out your ID? By the way, it still writes there is no connection, I did everything as you said there is Internet
0 -
Hi @Trance Do you get this screen when you open the game if so
select the 3 lines.
Select Profile or Connect. (this depends if you are connected or not).ย
And then tap on the word king at the top of the page to reveal your ID
The start up screen may differ from device to device but you should still be able to access a profile or connect tab
If you don't see profile and see connect please select this and follow the instructions as seeing this tab means you are not connected ๐โญ
1 -
Okay, I'll show you a photo and translate the text below so you can more or less un
long in
help
Community
No connection!
It's clear
As you can see there is internet and everything is connected
0 -
Hi @Trance thanks for the screenshots for my last question before I raise this for you when you select log in do you complete the login details first and then you get no connection screen ๐โญ
0 -
Almost only when I immediately press Login to the game Writes that no connection
0
