Problem with Babl witch saga 3

Hi @Trance Welcome and thank you for translating

Sorry to hear you are having trouble can you please try logging out of the game and turning your device off for a while let's see if that clears it for you

Also what device and platform do use to play your game 👍⭐

Hi @Trance Did you actually select log out and didn't just close the game as you need to try actually logging out of BW3 then turn off then log back in by entering you password 👍⭐

Ok @Trance If you have followed all the steps and nothing has worked the final step will be to uninstall we only reccomend this when it is a last resort as you will any boosters you may have.

If you want to go ahead then please uninstall your game then close your device then download the game again. Once you have reinstalled please turn your device off and on.

If you find your levels have dropped please play one level and close then open the game if your levels was saved this will bring them back if not don't worry send me your ID and what you're level was and I can request they are manually restored as you will have been following my advice

Please don't link your game with Facebook as in a couple of weeks you can no longer play via Facebook

This procedure should work for you

Please let me know how you get on 👍⭐

Hi @Trance Do you get this screen when you open the game if so

select the 3 lines.

Select Profile or Connect. (this depends if you are connected or not). 

And then tap on the word king at the top of the page to reveal your ID

The start up screen may differ from device to device but you should still be able to access a profile or connect tab

If you don't see profile and see connect please select this and follow the instructions as seeing this tab means you are not connected 👍⭐

Hi @Trance thanks for the screenshots for my last question before I raise this for you when you select log in do you complete the login details first and then you get no connection screen 👍⭐