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Hi @MicheleHogg We dont currently have any known issues
What I can say is similar happened to me with the tree and I don't know what browser you use but I figured it out it was in fact a chrome update that caused this blip it always happens when chrome updates something is sure to go wrong
If it applies to you then you need to go into settings and disable chrome then re start your device then go enable it again
If chrome does not apply to you then its connection issues causing you're problems as there is nothing on our end right now.
Have you tried the usual logging out and turning your device off for a few minutes πβ
Hi @PrettyBubbles, thanks for your assistance. I'm not using Chrome to play so this is not the issue. Also, I close the game & log out after each play so this is not the issue. As I said earlier these issues have been ongoing for months and it's very frustrating. βΉ
Hi @MicheleHogg
I do the same but have had blips with the tree on and off but I just go with it as it is an excellent feature and I would hate to many complaints that may result in it being removed
Has the tree reset itself for you yet π€π
Hello @PrettyBubbles,
This problem has recurred in my game today. I followed the suggestion that you gave above to MichelleHogg and got the Wake-the-Tree feature restored. I hope the development team finds a permanent solution for this issue.
Hi @MountainMom Glad to hear it reset for you
This is the first report for a good few months now let's hope it's not going to be a regular thing and it's a one off
Thank you for reporting and please let us know if it continues π
This original problem was in 2021????? I have been having this issue NOW! 2023.
Hi @farlimw Welcome
Please check as we have today received a game update yours may be still pending π
Mine is doing the same thing on both my phone and iPad. Iβm not playing until itβs fixed.
Hi @anidlepoint At the moment I am not aware of a new known issue with the tree
Have you updated, cleared cache from your devices settings options and then log out not just close the game then leave your device off for a couple of minutes
Let me know if this clears it for you π
I've noticed that when I make a PURCHASE the times re-appear.