Hi sorry to hear that you are having this issue

It may just be a blip let's check that first

Please check for any pending updates then logg out of the game then leave your device off for a moment or two this should reset the level

Let me know how you get on 💓

OK please tell me your full device details and what platform you use for example play store/Facebook or another 💓

Thank you @Frutzchen could you also supply your ID you can this by selecting the cog wheel bottom left of your game start up screen then select profile then tap the word king at the top of the page this will reveal your ID

It will be Monday now before I can raise this for you

The trouble shooting we done should of cleared this for you as we don't currently have a known issue so I don't know if we will get a result as when I duplicated the level the bees were present so our studio would do the same test and without seeing your issue they can't perform a fix

I believe it has to be a connection/game not updated or memory issue as you need a minimum of 2 gig

Also the cache could be overloaded you can clear this from your settings

If the board resets in the meantime please let me know 💓

Hi my friend sorry to hear that

We have recently had an update have you checked yours is not still pending

Also please always clear the game cache from your device settings menu before you log out and leave your device off for a moment or two let's see if this resets it for you 💓

Yaaay well done my friend 👏

You can check for any pending updates in your app store where you downloaded your game from for example mine on android is in play store 💓