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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
No connection!
Best Answer
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Hi my friend sorry to hear that
You say you have reinstalled do you have access to the game but only at level 1 ?
If so and you have been saving your progress please check you have a strong Internet connection and a minimum of 2gig free memory then clear the cache from your device settings menu check you have no pending updates log out and leave your device off for a moment or two
Then log back in and play 1 level any saved progress should return you may after playing 1 leve have to repeat logging out and leaving your device off for a moment or two
Please let me know how you get on 💓
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Answers
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Hi my friend sorry to hear that
You say you have reinstalled do you have access to the game but only at level 1 ?
If so and you have been saving your progress please check you have a strong Internet connection and a minimum of 2gig free memory then clear the cache from your device settings menu check you have no pending updates log out and leave your device off for a moment or two
Then log back in and play 1 level any saved progress should return you may after playing 1 leve have to repeat logging out and leaving your device off for a moment or two
Please let me know how you get on 💓
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I cleared the storage after the cache button was frozen and I'm finally back on the level I was. Thanks for your help!
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You are very welcome my friend 💓
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