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star cat rewards not working
twosisters
Posts: 2
Level 1
in Support
For days, I have not been able to collect my rewards in star cats. When I click on "claim" button, nothing happens. My "amulets" keep adding up but I do not advance to next reward either? Have never had this problem. Notified king about the problem and they told me to contact the "community"? I told them this was there bug. Anyone else having this problem?
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Best Answers
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Hi my friend we have been having some issues with the season which have been raised and are currently being looked into
I will check with my cm if we have a further update 💓
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Thank you very much for fixing my game!
You're awesome!🌞
I 🧡 you!
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Thank you for trying my friend
As all other trouble shooting has failed an uninstall is the last one we only recommend this a last resort as you do loose any boosters
If before you do this you would like to give our customer support a try please select the contact us tab at the bottom of this page and explain also asking for any replacement boosters due the error enabling you to collect the them
If you do you will first receive an automated response please reply to this explaining once again
Please let me know how things go with either option 💓
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Answers
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Hi my friend welcome to our friendly BW3 family 👪 it's lovely to meet you
Yes we have had a couple of players report this issue
I have raised it with my cm and awaiting feedback
In the meantime time please check you have no pending updates and a good Internet connection with at least 2gig of free memory
Select settings from your device then apps then clear the in game cache and leave your device off for a moment or two let's see if this resets it for you
Please come back and let me know how you get on it will be very helpful 💓
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I also have this issue. I play on pc - so checked for updates in the Microsoft store and there were none. Hoping you can fix this issue soon! Not sure how I can clear cache through the store, I looked and didn't find anything.
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Hi my friend are you playing via Facebook 💓
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No, I use a king log in.
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Thank you for letting me know 💓
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I just wanted to mention having the same problem.
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Thank you for reporting my friend 💓
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Hi my friends a new league has now started and my amulet rewards are working on my android mobile
Can you please let me know if all is good with you guys 💓
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I won't be able to check until later - (at least 10-11 hours from now) but will let you know. I can say that this problem has been with me for the last TWO leagues so I don't expect a change. :(
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Yes its been the same for me my friend
Ok looking forward to your update I have my fingers crossed 🤞 for you 💓
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