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Issue with Claiming Rewards in Star Cats Season - Update the game (EDITED BY CM)
Answers
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… contacting support … there really is no point …
Cheers to that!
>venting on<
Contacting King Support - - there is an oxymoron right there for you - - contacting king support is similar to me going into our backyard, talking to the tree and showing the tree some pretty pictures from Bubblewitch3 and the problem. The response from the tree is actually more helpful than the nonsense king support (ROFL) pulls randomly out of some hat. Now get this - there is not a single tree in our backyard. No tree, no talking to a tree, no response from a tree - DUH - and it would still be more helpful to talk to an imaginary tree than contacting king support. They give all other customer support staff a bad rep.
>venting off<
I know, not helpful, maybe not nice, but well deserved IMHO.
Bubbly greetings,
Stefan
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Agreed, it's a pointless exercise sending the first email, let alone follow up ones.
It makes me wonder if there are any real CS agents replying to us or is it just automated replies from a bot? 🤔
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I'm not trying again @PrettyBubbles , i give up!
Unbelievably though, i just this minute had an email from them asking me to give feedback on the 'help' i received. They're having a laugh at our expense methinks!
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Purtroppo non me le dà sono al livello 7680
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I had to laugh on this one. 😂💕
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I'm having the same problem with the rewards missing. I wasn't going to message support though because they don't help, and after reading this thread i definitely wouldn't 🤭
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Lmao @johamilton , laughing is all we can do really because who are we going to complain to, Support? Oh, wait... 🤣
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Sorry you're having the same issue. And you had the right idea on not emailing support, because well, what support is there for us exactly?
Better off just putting up with it and losing out on the rewards that we actually win, because i'd rather keep my sanity than play the back and forth email game with support 🙄
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Hi my friends I have raised this and your issues with customer services once again
I am now awaiting any feedback 💓
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Hey Witches and Wizards! 🧙♀️✨
Thank you all for reporting the issue! We want to let you know that the Studio is aware that some players are having trouble claiming rewards in the current Star Cats season. Our team is working hard to find a solution!
We’ll keep you updated in this thread as soon as we have more information. 💬
Thank you for your patience 🧪💫
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