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Issue with Claiming Rewards in Star Cats Season - Update the game (EDITED BY CM)
Answers
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Hey Witches and Wizards! 🧙♀️✨
The new Star Cats Season is live, and we’ve rolled out a hotfix to address the previous issues. To make sure everything runs smoothly, please update your game to the latest version (9.4.2) so you can enjoy the fix in your game ✨
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Hello @PrettyBubbles , greetings from Adelaide, Australia. I hope all is well with you and your family…I am still playing BWS3, currently playing level 9621… Just lately I have been getting random Black screens when gaming with the message "Sorry, We Ran Into an Issue
Details: Assert: Video is missing
With a blue close button which returns me to the game…This annoyance has messed with getting extra bubbles to complete a game….rebooting my ipad does nothing to improve the situation…
Thank you for your good works in anticipation of a resolution
Regards Margot Holloway
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Hi my friend sorry you are having this trouble we don't currently here in the community have a known issue with this problem
Please select the contact us tab at the bottom of this page and explain to our customer services they will know if there is an ongoing issue
First you will receive an automated reply please reply back to this and explain again if the next reply is unhelpful please respond again 💓
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