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I can not join to the game
Ирина_Фишер_5348
Posts: 12
Level 2
Не получается зайти в игру со своего гугл аккаунта, пишет ошибку подключения, хотя раньше заходила и играла. И такая фигня с планшета и с телефона
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Can you say that in English please
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Введите свой комментариAshraf
Writes: connection error, although I used to go in and play. And such garbage from the tablet and from the phone0 -
Ирина_Фишер_5348 said:Введите свой комментариAshraf
Writes: connection error, although I used to go in and play. And such garbage from the tablet and from the phone
ok I will try to send this problem To some of the officers But I think it is your Internet connection Is the problem
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Ashraf said: Ирина_Фишер_5348 said: Введите свой комментариAshraf
Writes: connection error, although I used to go in and play. And such garbage from the tablet and from the phone ok I will try to send this problem To some of the officers But I think it is your Internet connection Is the problem
It does not enter the game, regardless of whether Wi-Fi works or mobile Internet. I wrote in support they write if there are problems with facebook, and I have a google account
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Ирина_Фишер_5348
I am sorry to say that I could not understand what you initially wrote and what game you are having the issue!! The Community supports English language ONLY for everybody to communicate and understand better.
Hence, please come back and post your Question in English. I am giving you Candy Crush Saga Support link to post your Question https://community.king.com/en/candy-crush-saga/post/question/support
This thread must be closed as it is in non-English language (0 -
Thanks for tagging me @Ashraf. If you have been playing the game through Facebook there has been connecting problems. Recently someone said that they were getting error messages saying no Internet connections when trying to play through the Kingdom. Clear out the history and make sure that you have the most recent version of the game. I can’t offer you links now because I am not on my computer until Sunday.
@Pummy_Raj please have them switch this message to the Candy Crush community. I will also tag @firebombmarkus to get you the links to finish the troubleshooting. Are you playing on a mobile or browser?0 -
Hi @Elsa, looks like this player is having issue in "Bubble Witch" game, but not Candy Crush. I have checked the player's other posts
and I will be able to give him the troubleshooting tips 
Hello again @Ирина_Фишер_5348, I am adding few links with trouble shooting tips. Please try those and see if the issue resolves...
1) Trouble shooting tips for iOS --> https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
2) for Android --> https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
3) for PC browsers --> https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
Hoping that the issue in your game gets resolved!! If not, please post a new discussion in English ONLY through this link https://community.king.com/en/candy-crush-saga/post/question/support
All the Best & have a nice day/evening!
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I am on my phone @Pummy_Raj and they might be the same troubleshooting links that I use. They are good for all games.1
